- 60-day returns No restocking fees
- Tracked US shipping $5.99 flat on every order
- Fast dispatch Ships in 1 to 2 business days
- Real people Email replies within 1 business day
Ready for the first frost.
Our 60-day promise.
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I.
Tracked, every time.
Every order ships with tracking through an established US carrier, so you can follow it all the way to your door.
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II.
Always your choice.
Return or exchange within 60 days. No restocking fees.
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III.
Real people, on hand.
For sizing, exchanges or anything else, a person replies within 1 business day at customercare@edwardbramley.com.
Frequently asked questions
Everything you need to know before you order.
Orders placed before 3:00pm Eastern on a business day are dispatched within 1 to 2 business days. Transit then takes an estimated 3 to 6 business days, so most orders reach you an estimated 4 to 8 business days after checkout.
$5.99, flat, on every order, sent with Nationwide Tracked Shipping. It does not change with weight, state, or how much is in your bag.
You have 60 days from delivery to start a return. Items should be unworn beyond trying on, unwashed, unaltered, with tags attached. There are no restocking fees. Return postage on a change of mind is yours; if an item is faulty, damaged or wrong, every cost is ours.
Yes, for any reason, subject to stock. Email customercare@edwardbramley.com within the 60-day window. Exchange returns follow the same postage rules, and the replacement ships to you at our cost.
Your dispatch email carries a tracking number, and you can follow your parcel any time on our Track your order page.
Email customercare@edwardbramley.com. Our hours are Monday through Friday, 8:00am to 5:00pm Eastern, and a person replies within 1 business day.